Question urgent family stories
Call the relative directly using a known number. Do not send money or keep the request secret just because the caller sounds convincing.
Verify family impersonation scamsWho We Help · Families
Help your family pause and verify together
Scam protection works better when family members can talk openly, slow down urgent requests, and verify through a trusted channel. ZoraSafe supports those habits while each person stays in control of what they check and share.
Shared scam awareness
Agree on safe habits before an urgent message arrives
The goal is not to watch one another. It is to make asking for a second opinion easy and normal when a call, message, link, or money request feels wrong.
Check unexpected messages
Do not use links or phone numbers supplied in an unexpected text. Open the official app or contact the organization independently.
Handle suspicious texts safelyCreate a Family Passphrase
Choose a private phrase family members can use to confirm identity during an unusual or urgent request.
Talk without blame
Treat a suspicious situation as a problem to solve together. Calm questions make it easier for someone to stop and ask for help.
Browse Scam Protection guidanceWhere ZoraSafe fits
Each person chooses what to check and share
Ask Zora provides user-requested checks. Optional family support can help with a specific concern without creating broad visibility into someone’s private activity.
A shared verification workflow
- 1The person receiving the suspicious content opens Ask Zora.
- 2They send or describe only what they choose.
- 3They review the explanation and practical next steps.
- 4They decide whether to verify alone or share a specific concern with someone they trust.
Ask Zora is user initiated
Send Zora a message, link, image, QR code, phone number, or question. Get a clear answer and next steps.
Sharing is optional
Family sharing is optional. Private activity is not shared by default; each person chooses what to share and who can help.
Family Passphrase supports verification
Use a shared phrase before sending money or personal information.
Available for iPhone
Available now on the Apple App Store for iPhone.
Important: ZoraSafe helps assess risk; it does not guarantee detection or prevention.
See the Product overviewPractical guidance for families
Choose the situation that most closely matches the call, message, or request your family received.
Grandparent scamsVerify urgent family stories before sending money or information.Text scam protectionCheck unexpected messages and links through safer channels.Scam Protection hubFind guidance for calls, texts, QR codes, and impersonation scams.Older AdultsSee self-directed guidance designed around control and independence.
Frequently asked questions
How can a family use ZoraSafe together?
Each person can use Ask Zora to check suspicious content or describe a situation. Family sharing is optional. Private activity is not shared by default; each person chooses what to share and who can help.
Can family members see one another’s private activity?
Family sharing is optional. Private activity is not shared by default; each person chooses what to share and who can help.
Does ZoraSafe notify family members in the background?
ZoraSafe does not promise background family notifications. Each person decides what to share and who to ask for help.
What is a Family Passphrase?
Use a shared phrase before sending money or personal information.
Make a second opinion easier
Use ZoraSafe on iPhone to check something suspicious, understand the concern, and choose the next step together when help is wanted.