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    ZoraSafe
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    Download ZoraSafe

    Who We Help · Caregivers

    Help a parent handle suspicious calls and messages

    An adult child or caregiver can make scam verification easier without taking away a parent’s independence. Agree on how to pause, confirm a request, and ask for a second opinion before pressure arrives.

    Download ZoraSafeStart with practical steps

    Respectful support

    Build a response plan with your parent

    A useful plan makes it easier to stop an urgent request while keeping the parent involved in every decision. Start with the situation, not assumptions about someone’s ability.

    Use a separate channel

    Call the relative, bank, Medicare, or other organization using contact details you already trust—not details supplied by the unexpected caller or message.

    Act quickly after a loss

    Contact the bank or payment provider, preserve records, secure affected accounts, and report the incident promptly.

    Report fraud to the FTC

    Report internet-enabled crime

    The FBI Internet Crime Complaint Center accepts reports about internet-enabled fraud and related cybercrime.

    Visit FBI IC3

    Where ZoraSafe fits

    A parent can check a concern and choose support

    ZoraSafe supports a specific verification moment. The parent can use Ask Zora directly and decide whether to share a concern with a trusted person.

    A parent-led workflow

    1. 1The parent pauses the call, message, link, QR code, or request.
    2. 2They send or describe only what they want Ask Zora to check.
    3. 3They review the explanation and practical next steps.
    4. 4They verify independently or choose to involve a trusted person.

    Checks are user initiated

    Check suspicious calls, texts, emails, links, images, phone numbers, and QR codes.

    Sharing is optional

    Family sharing is optional. Private activity is not shared by default; each person chooses what to share and who can help.

    Family Passphrase supports identity checks

    Use a shared phrase before sending money or personal information.

    Available for iPhone

    Available now on the Apple App Store for iPhone.

    Important: ZoraSafe helps assess risk; it does not guarantee detection or prevention.

    See the Product overview

    Support boundaries

    Help without surveillance

    Respectful support creates a reliable way to ask for help. It does not require continuous visibility into a parent’s phone or decisions.

    Keep the parent in control

    Ask what kind of help is wanted. Explain options clearly and leave room for the parent to choose the next step.

    See the Older Adults page

    Choose trusted contacts together

    Agree on one or two people to call about an urgent request and store their known contact details before they are needed.

    Create a Family Passphrase

    Use a shared phrase before sending money or personal information.

    Know the product boundary

    ZoraSafe does not promise live caregiver monitoring, control of another person’s phone, or guaranteed detection of every scam.

    Guidance for common concerns

    Use these focused guides when a parent receives a suspicious call or an urgent impersonation or benefits request.

    Phone scams for older adultsSafer steps for unexpected and high-pressure calls.Grandparent scamsVerify urgent family stories before sending money or information.Medicare scamsRecognize impersonation and personal-information requests.Older AdultsSelf-directed scam guidance centered on independence.

    Frequently asked questions

    How can I discuss scams with a parent without taking over?

    Make it a partnership. Discuss a specific scam, agree on a pause-and-verify routine, and offer to be a second opinion when your parent asks for one.

    Can I help without seeing my parent’s private phone activity?

    Family sharing is optional. Private activity is not shared by default; each person chooses what to share and who can help.

    What should we do if money or information was already sent?

    Contact the bank or payment provider immediately, secure affected accounts, and report the incident to the appropriate authorities. Keep messages, receipts, and other records for the report.

    Can ZoraSafe monitor a parent’s phone for me?

    ZoraSafe is not presented as caregiver surveillance or remote phone management. Ask Zora checks begin when a person chooses to submit or describe suspicious content, and sharing is optional.

    Can ZoraSafe guarantee that a suspicious request will be detected?

    ZoraSafe helps assess risk; it does not guarantee detection or prevention.

    Make verification a partnership

    ZoraSafe for iPhone can help a parent check something suspicious, understand the concern, and choose whether to ask a trusted person for support.

    Download ZoraSafe for iPhone