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    Built for Older Adults & Families

    Phone Scam Protection Designed for Seniors

    Older adults are frequent scam targets. ZoraSafe helps them check suspicious calls, understand warning signs, and involve a trusted supporter when they choose.

    Get Clear Call Guidance

    Clear call-handling habits

    What Seniors Should Do When They Get a Suspicious Call

    Why Seniors Are Targeted by Phone Scammers

    Phone scammers may impersonate family members, government agencies, banks, or technical support and use urgency or fear to pressure someone into acting before verifying the contact.

    1. Safe habit 1

      Hang Up Immediately

      If someone calls asking for money, personal information, or gift cards, hang up. Legitimate organizations do not pressure you for immediate action.

    2. Safe habit 2

      Tell a Trusted Family Member

      Before taking any action, tell a trusted family member, friend, or caregiver about the call. They can help verify if it is legitimate.

    3. Safe habit 3

      Call the Organization Directly

      Look up the official phone number yourself and call to verify if there is truly an issue with your account or benefits.

    4. Safe habit 4

      Do Not Share Information After an Unexpected Call

      Do not provide your Social Security number, account passwords, or payment details in response to an unexpected call. Hang up and verify the request through an official number you find independently.

    5. Safe habit 5

      Report the Scam Call

      Report scam calls to your local police, the FTC at ReportFraud.ftc.gov, and the FBI at ic3.gov if money was lost.

    Clear, optional support

    How ZoraSafe Protects Seniors from Phone Scams

    Older adults can ask ZoraSafe to check suspicious calls or phone numbers and get a clear answer and next steps.

    Choose a call to check

    Ask ZoraSafe to review a suspicious call or phone number.

    Read plain-language guidance

    Get a clear answer and practical next steps without technical jargon.

    Ask someone you trust

    Choose whether to share an important warning for another perspective.

    Some supported protections can warn you automatically when the required iPhone capability is enabled.

    Family sharing is optional. Private activity is not shared by default; each person chooses what to share and who can help.

    Keep the limitation in mind: ZoraSafe helps assess risk; it does not guarantee detection or prevention.

    Check Suspicious Calls on iPhone

    Trusted sources

    Older-adult fraud help and reporting

    Use official elder-fraud guidance, report suspicious contacts, and contact the relevant financial institution promptly if money or account access is involved.

    Federal Bureau of InvestigationElder fraud guidanceReview common elder-fraud schemes, warning signs, and reporting steps.Visit official resource Federal Trade CommissionReport consumer fraudReport a scam or fraud attempt through the FTC's official service.Visit official resource

    In immediate danger? Contact 911. ZoraSafe does not replace your bank, law enforcement, emergency services, or professional legal or financial advice.

    Keep learning

    Related protection

    Browse the Scam Protection hub
    Grandparent Scam ProtectionRecognize emergency impersonation warning signs
    Medicare Scam ProtectionCheck suspicious Medicare and insurance contacts

    Common questions

    Frequently Asked Questions

    Why are seniors targeted by phone scammers?

    Scammers may impersonate family members, government agencies, banks, or technical support. They often use urgency, fear, secrecy, or unusual payment requests to pressure someone before the contact can be verified.

    Can my elderly parent use ZoraSafe without technical knowledge?

    ZoraSafe provides clear answers and next steps after someone asks it to check suspicious content. Family sharing is optional, and the person using ZoraSafe chooses what to share and who can help.

    How can I support an older family member without monitoring them?

    Talk about suspicious contacts together and use optional sharing for warnings they choose to share. ZoraSafe does not give family members broad access to another person's private activity.

    What are the most common phone scams targeting seniors?

    Common scams include grandparent scams (impersonating grandchildren in distress), Social Security and Medicare scams, IRS impersonation, tech support scams, and sweepstakes or lottery scams. All use urgency and fear to pressure seniors into sending money.

    What should I do if my elderly parent already fell for a phone scam?

    Act quickly: Contact their bank to freeze accounts and reverse transactions if possible. Report the scam to local police, the FTC, and the FBI. Change compromised passwords and set up fraud alerts. ZoraSafe can help with future suspicious-content checks, but no app can guarantee prevention.

    Help Your Parents Check Suspicious Calls

    Use ZoraSafe to check suspicious calls and get clear next steps. Available now on the Apple App Store for iPhone.

    Download ZoraSafe