Government Benefit Protection
Protect Yourself from Medicare and Insurance Scams
Scammers impersonate Medicare, Social Security, and insurance companies. Ask ZoraSafe to check suspicious content and explain the warning signs before you respond.
Check a Suspicious ContactOfficial verification first
What to Do When You Get a Medicare or Social Security Contact
How Medicare and Government Benefit Scams Work
Scammers may claim to represent Medicare, Social Security, or an insurance company and use benefit suspension, card replacement, or new-benefit stories to request personal or banking information. Verify unexpected contacts through an official agency channel.
Action 1
Hang Up on Unsolicited Calls
Treat unexpected requests for personal information, threats of benefit suspension, or demands for immediate action as warning signs. Hang up and verify through an official number.
Action 2
Verify Through Official Channels
Call Medicare directly at 1-800-MEDICARE (1-800-633-4227) or Social Security at 1-800-772-1213 to verify if there is actually an issue with your benefits.
Action 3
Never Share Your Medicare or Social Security Number Over the Phone
Do not provide your Medicare number, Social Security number, or banking details in response to an unexpected contact. Hang up and verify through an official agency number.
Action 4
Do Not Click Links in Unexpected Texts or Emails
Do not click links in unexpected texts or emails about benefits. Use an official agency website or phone number you find independently to verify the message.
Action 5
Report Medicare and Social Security Scams
Report scams to Medicare at 1-800-MEDICARE, the Social Security Administration's OIG at oig.ssa.gov, and the FTC at ReportFraud.ftc.gov.
Trusted sources
Verify with Medicare and Social Security
Authoritative agency channels come first. Use Medicare and Social Security guidance to verify contacts and report suspected benefit fraud.
In immediate danger? Contact 911. ZoraSafe does not replace your bank, law enforcement, emergency services, or professional legal or financial advice.
Secondary checking support
How ZoraSafe Helps Check Medicare Contacts
Ask ZoraSafe to check suspicious content and get a clear answer and next steps before you respond.
Submit suspicious content
Ask ZoraSafe to review the call, text, email, link, or image you received.
Read the warning signs
Get a plain-language explanation and practical next steps.
Confirm with the agency
Make the final verification through Medicare, Social Security, or the insurer's official channel.
Keep the limitation in mind: ZoraSafe helps assess risk; it does not guarantee detection or prevention.
Common questions
Frequently Asked Questions
Will Medicare or Social Security ever call me?
Medicare and Social Security may call in specific situations if you have an ongoing case with them and they are returning your call. However, they will never call unexpectedly to ask for your Medicare number, Social Security number, or threaten benefit suspension. If you did not initiate contact, treat unexpected calls as suspicious.
What information should I never give over the phone?
Never provide your Medicare number, Social Security number, banking information, credit card details, or personal passwords in response to an unexpected call or text—even if the caller claims to be from Medicare, Social Security, or your insurance company. These organizations already have this information.
How can I tell if a Medicare call is a scam?
Red flags include: unsolicited calls about benefit suspension, requests for your Medicare number to verify identity, offers of free medical equipment or prescriptions, pressure to act immediately, and requests for payment via gift cards or wire transfer.
What are common Medicare scam tactics?
Scammers claim your Medicare card needs to be replaced, you are eligible for new benefits, your benefits will be suspended unless you verify information, you have unpaid Medicare bills, or you qualify for free medical equipment. All are tactics to steal your Medicare number and personal information.
What should I do if I gave my Medicare number to a scammer?
Contact Medicare immediately at 1-800-MEDICARE to report the scam. Monitor your Medicare Summary Notices, consider fraud alerts, and file reports with the FTC and local police. ZoraSafe can help check future suspicious contacts.
Check Suspicious Benefits Contacts
Check suspicious Medicare, Social Security, and insurance contacts and verify through official channels. Available now on the Apple App Store for iPhone.
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