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    AI Scam Safety for Older Adults

    You do not have to detect an artificial voice to protect yourself. Pause an urgent request and verify it through a contact route you already know.

    By ZoraSafe · Content reviewed

    Check the request, not the performance

    Voice cloning can imitate a familiar person. A message that sounds natural or knows family details still needs an independent check when it asks for money, secrecy or account access.

    Sources: FTC: Scammers use AI to enhance family emergency schemes; FTC: Scammers use fake emergencies to steal your money

    Related guidance: A Loved One Calls for Help: Verify Before You Pay

    Choose a response you can use under pressure

    Keep trusted contact routes accessible in a format that works for you. You can ask someone for help without handing over control of your accounts.

    1. Let an unexpected caller know you will reconnect independently.
    2. Call the person using your saved contact, not a new number from the caller.
    3. Ask another trusted person if you cannot reach them. Do not send money to resolve the uncertainty.

    Sources: FTC: Scammers use fake emergencies to steal your money

    Related guidance: Tech Support Scams: Do Not Grant Unexpected Remote Access

    A second opinion has limits

    Ask Zora can help explain suspicious material you choose to share. Neither an app response nor a familiar voice guarantees identity. If you already sent money or credentials, start the relevant recovery steps.

    Sources: ZoraSafe: Product capabilities and limitations; FTC: What to do if you were scammed

    Sources and product references

    Reviewed 2026-10-08. Source dates and scope matter; a linked source supports the associated guidance, not every claim about every product.