Older Adults
Use practical scam guidance while staying in control of what you check and whether you ask someone else for help.
Guidance for older adultsGuidance by situation
Find the Right ZoraSafe Guidance for Your Situation
Choose a path based on what you are worried about or who you are helping. Each destination provides focused guidance and practical next steps.
Choose a pathWho are you helping?
Start with the person who needs guidance
Choose the audience page that best matches how you or someone you care about wants to handle suspicious situations.
Families
Build shared pause-and-verify habits and make it easier to ask for a second opinion when someone wants one.
Guidance for familiesA Parent or Older Relative
Offer respectful support with suspicious calls and messages without taking over someone else's decisions.
Guidance for helping a parent or older relativeWhat are you worried about?
Choose the suspicious situation
Start with how the contact reached you or who it claimed to represent.
- Suspicious callsRecognize pressure tactics and decide what to do before responding.
- Suspicious textsCheck unexpected messages and links through a separate trusted channel.
- QR codesLook for warning signs before opening a QR-code destination or entering information.
- Grandparent or emergency impersonationVerify an urgent family story before sending money or personal information.
- Medicare scamsUse official contact information to verify benefits and personal-information requests.
- Bank text scamsContact the financial institution through a known app, statement, or official website.
- General scam guidanceBrowse practical guidance by the kind of suspicious situation you are facing.
Want to understand ZoraSafe itself?
Visit the Product overview
ZoraSafe helps individuals and families check suspicious calls, texts, emails, links, images, and QR codes, understand the risk, and know what to do next.
The Product overview explains user-requested checks, supported protections, and product limitations.